FAQs

Contact us
For customer service you may contact us through any of the following methods:

  • Email - sales@homemed.com.au
  • Phone - 1300 76 72 79
  • Fill out an online contact form

Shipping
Within Australia, we offer FREE Standard Post (1-10 days, trackable) for orders above $100.00 or Express Post ($10.55 per order, 1-3 days, trackable). More information on shipping (including international destinations)

Payment options
You can pay securely online with Visa, Mastercard, and American Express; we also accept PayPal, bank transfer and cheques. More information on payments

Returns
If it's faulty, we'll replace or refund it. If you change your mind, you can get a store credit for unused and resaleable items ONLY within 30 days. Any refunds approved under a money back guarantee with free shipping will be refunded minus freight costs incurred by HomeMed.

Placing an order
You may order online from the product page or you can order over the phone on 1 300 76 72 79.

Currency
All our prices are in Australian Dollars ($AUD). More information on currency